March 2, 2019

CISCO ICM SOFTWARE RELEASE 4.6.2 SCRIPT EDITOR GUIDE PDF

Script Editor Overview. This chapter introduces the Script Editor and describes how to create and install a simple script. It includes: An introduction to routing. Note Though this is a new manual with new information, it was created from chapters 8 through 14 of the GeoTel Intelligent CallRouter System Manager Guide. For general information about the Script Editor, see “Script Editor Overview”. ICM software makes the open script version the current active version.

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My script requirements are very similar and I’d like to use that as a starting point.

Cisco ICM Software Release Script Editor Guide

To find out more, including how to control cookies, see here: For example, features such as dial-by-name are represented as one option using drop-down menus. You are commenting using your Facebook account. Target A target is an entity to which ICM software can route a contact.

This guide provides an overview of writing autoattendant scripts for Cisco Unity Express Release 2. Translation route A translation route is a target at a peripheral that guife not map to a specific service, skill group, or agent.

You will have the cue module already probably on Administrative script An administrative script is an object you create through ICM software that performs background processing, such as setting values for variable or collecting data from external databases. Dial by extension from a secondary auto.

For example, you could create a user variable called user temp to serve as a temporary storage area for a string value used by an If node. Target set A target set is a list of possible targets.

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Cisco ICM Software Release 4.6.2 Script Editor Guide

Cisco Unity Express 8. Editor Express scripting – Cisco Community. Leave a Reply Cancel reply Enter your comment here WAV files, which are installed automatically. Discussion threads can be closed at any time at our discretion.

Routing script A routing script is an object you create through ICM software that: Click Utilities to download the Cisco Unity Express editor and install it on a. Can anyone help me how to build in UCCX an dial by name auto attendant script Basically I know there is a default script in uccx ivr The customer has a main number, they want that clients softtware to.

Call control variables include information about where the route request came from, contact classification data, sccript data to be passed to the peripheral that receives the contact. User variables User variables are variables you create to serve as temporary storage for values you can test with an If Node. Free MP3 of the Day Edior can move a dance floor of sweaty bodies with house music without resorting to the hands-in-the-air syncopated beats that often have wailing house divas behind them.

Categorization Categorization is the process of classifying a contact based on certain data associated with the contact. By continuing to use this website, you agree to their use. Notify me of new comments via email.

A service is associated with a peripheral. Would you give up driving for a sexy, electric bicycle? Argy, ‘Poke Her Flat’: Misc by Antuan Goodwin Apr 25, Wall or car, the TransitPlus portable battery plugs in anywhere.

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Anyone have access to the Auto attendant Cisco. Resources and I’m trying to do a call redirect to an auto attendant on a different phone system in Unity same cluster. Uccx auto attendant script “Dial by nam.

cisco auto attendant script editor

Through categorization, a script can determine how to felease process a contact. With its thick plastic arms and strongly engineered hinges, the PortaGrip car mount won’t be easily dislodged from a windshield or broken in the automotive environment.

My Blog Consolidated content from other websites. Fill in your details below or click an icon to log in: Misc by Wayne Cunningham May 2, Download the Cisco Unity Express script editor from and install it.

CME Auto Attendant script – change default wait. You use variables in formulas to select targets and help in call tracking. Misc by Wayne Cunningham Aug 26, Be respectful, keep it civil and stay on topic. I have a UCCX 7. Skill target A skill target is an entity at a peripheral or in the enterprise to which ICM software can route a contact.